Getting Satisfaction from Red Robot Studios
Posted: December 2nd, 2008 | Author: Andrew Gleave | Filed under: Ethos | Comments OffWhen we started Red Robot Studios earlier this year, we had a couple of guiding principles we wanted to make our core philosophy:
- Build great software
- Keep everything simple until we know what to make complex
- Let customers and the community guide the direction of the company and its products
With these principles in mind we built our first application Fuselagejobs which is based, in part, on work we did for Djangogigs last year. Fuselagejobs is comfortably lightweight at the moment and performs its core function of managing jobs listings pretty well. However, we’re very much aware that users will want more features and functionality as time goes on. Hence, the need for us to keep in touch with the community’s wants and needs.
I’ll admit it now: we’re not psychic. As we work on products for Red Robot Studios, we can’t know for sure what features people want or expect. The best we can do is to make something we think is good, and ask you for your feedback so we can learn what we did right and what we need to become better at.
So, we’ve started using Get Satisfaction as a way to gather feedback and keep in touch with our customers and the wider community. We hope to get ideas and suggestions as well as address any problems or grievances, and build products which you the community help to direct.
It’s all done “in the open” so we can be transparent and approachable instead of some faceless corporation hiding behind a website.
We will be writing frequently on our blog, and you’re more than welcome to follow us on Twitter too (Andrew and Scott).
So, if you’ve got anything you’d like to discuss, we’d love to hear from you.
Looking for a job board? Try Fuselagejobs.