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Mobile ticketing from TicketSense

Posted: February 1st, 2011 | Author: Scott Barnham | Filed under: portfolio | No Comments »

It’s always nice to see innovation in an established industry. Selling tickets for events hasn’t changed much until recently when the web and mobile phones made it cheaper and easier to sell tickets directly to customers.

TicketSense is a UK company which helps event organisers and venues sell tickets direct to customers’ mobile phones. It’s automated and pretty slick: Customers text a keyword like ‘thewho’ to a special number to buy a ticket. They can pay by credit card, PayPal, or on their phone bill. The ticket is sent to them as an SMS text message with a barcode image attached – no need to print and distribute paper tickets.

When the customer gets to the gig/event, they show the barcode on the screen of their phone and the door staff scans it with a barcode scanner.

We helped TicketSense by developing a barcode scanning app for Windows and Mac OS X which integrates with their ticketing backend. Door staff or event managers download the list of tickets sold, then scan them at the door, which checks them against the list.

We made the app simple to use with an obvious interface that’s easy to read in low-light conditions. We developed using XULRunner to make a single cross-platform application.

The guys at TicketSense knew what they wanted and were a pleasure to work with. We got some great feedback from them about the quality of our work and responsiveness.

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